Case: Chinese delegation Amsterdam

The request:

A Dutch chemical company wanted to invite their ‘top’ buyers from South-East Asia (mostly China).  The reason for the visit: networking and showing new products & production sites in the Netherlands. The request was to create a perfect ‘leisure’ experience around this business visit. Important fact: we needed to adjust the services to the wishes of the average ‘Chinese’ customer.

The results:

At ZOYO Travel, we are specialized in Chinese markets and their individual requirements/preferences. So basically, when the ‘business’ program was finalized we created a travel program that was fully adjusted to the requirements of this type of Chinese clients. This means we carefully selected suited hotels, dining locations, nature parks, private (Chinese-speaking) guides and other interesting places to visit during their stay.

This resulted in a 7-day experience throughout The Netherlands, Belgium, and France fully adjusted to this specific Chinese client. We visited unique locations, a few examples: ‘Biesbosch’ with a private boat tour, Dutch (industrial) greenhouses, many highlights in Amsterdam, Bruges (BE), Hardelot (FR) and Paris (FR).

During the full visit, we used the same guide & coach driver which resulted in an ‘easy-going’ atmosphere with the clients and guide. This worked out very well.

Feedback from client(s) & Chinese guests:

‘Thanks for hosting our visit to Europe. I have forwarded your message to (Mr x) and he said everything is perfect and wonderful. Thanks again for hosting this event. Customers all had a great time there’
(Chinese Client)

‘Tour has finished, just to thank you for an excellent organisation, all details were very well arranged. Highlight the professionalism of Eduard, his knowledge and willing to do his best any time and his attitude with customers… simply perfect. Also Jeroen, a fantastic driver, always in good mood and ready to help any time. Hotels were all good, bus excellent, sightseeing very well designed’
(Dutch company)